Payment Policy
Accepted Payment Methods
We accept the following payment methods:
- Credit/Debit Cards: Visa, MasterCard, American Express, Discover, Diners Club, elo, JCB, Union Pay
- Shop Pay
- Google Pay
Payment Security
Protecting your payment details is a top priority. All transactions on our website are encrypted using Secure Socket Layer (SSL) technology, ensuring your personal and payment information remains safe. We do not store any credit card information on our servers.
Supported Currencies
All transactions on our store are processed in British Pound GBP (£)
Refunds
- Refunds: Refunds will be issued to the original payment method and may take 7 business days to process, depending on the payment provider's policies. Refunds are governed by our Return Policy.
Contact Information
For any inquiries regarding payment, please contact us at:
Contact Us
Store Name: Clouddrum
Address: 4923 Maid Marion Dr, New Orleans, Louisiana, 70128, United States.
Email: support@clouddrum.co.uk
Phone: +1 305-807-9064
Business Hours: Monday - Friday: 9 AM - 5 PM (GMT)
Response Time: We aim to respond within 24 hours.